Ratings & Reviews

Overall Rating

3(22 reviews)68.2% of customers recommend this property

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Resident Reviews

submitted by Shil P. - |Recommended: NoThe College Finesse — They will milk you dry if you are a college student, so beware of your monthly bill. Not to mention, the cost of these apartments is not adequate to market value, but that's Atlanta. If you have an apartment facing Decatur Street, your balcony windows will leak water in every time it rains. If you tell the leasing office about it, they will say they will fix it, but its been two years now and it still happens. Then again, why put money into actually fixing the water seals on the balcony when you can just leave it and make money off of the majority of college students that live here. Overall, if it was not for the close proximity to GSU I would not recommend this place to anyone.
response from property -Thank you for your two years of calling Pencil Factory Flats home, and I hope we will be able to get your windows taken care of, now that we are under new management. Please let us know here in the office if it happens again and I will make sure to get someone up to your home to get the repairs done. Again, thank you for the rating and honest review.
submitted by Tselani L. - |Recommended: NoPoor groundskeeping — The interior of units are nice. However the grounds are not upkept well. The trash is always overflowed and recycling area is embarrassing always. Stairwells breezeways are dirty need painting. Dog park is never cleaned. Lastly we were supposed to have 24 hour security which isn't happening. Cars are being broken in and homeless wander around premiss at night.
response from property -Thank you for your rating and review. I have met with our courtesy patrol is from the hours of 9PM - 5AM. During the day we do have a courtesy officer that is here if there are any complaints that need to be addressed, just call the office any time of the day, or night, and if you get voice mail, press the button that says to page out courtesy officer. I will make sure our super maintenance team keeps the dog park clean, and as far as cars being broken into, I have to say that crime knows no address. I try to make sure that I leave nothing in my car for someone to want to take. Out of sight, out of mind. Thank you again for the rating and review.
submitted by Caroline N. - |Recommended: YesI've loved living here from the day I moved in — It is a great place to live.
response from property -Thank you for your rating and review. We hope you continue to call Pencil Factory HOME!
submitted by Griffin L. - |Recommended: YesGreat — n a
response from property -Thank you for the rating!!
submitted by Taylor K. - |Recommended: YesReally love the location — Love the location of these apartments and they are pretty nice too. Noise can be a bit of a problem but it doesn't bother me too much
response from property -Thank you for your rating and review. If there is ever an issue with noise, you can contact the office number after hours and page out our courtesy officer and they will take care of it. We want to make sure everyone follows the rules and regulation set forth in their lease agreement.
submitted by Stephen L. - |Recommended: YesTrash Cans — Tenants here seem to be fond of decorating entrances, lobbies, and stairwells with there trash, empty four loco cans, and shattered bottles of Fireball. Simply placing tall trashcans at the building entrances would solve this issue, please consider it.
response from property -Thank you for your rating and review, along with the suggestion. We are in the process of actually doing exactly what you suggested and we agree we believe that will help reduce the trash people just kick out of their cars as well in the garages. Awesome idea!!
submitted by Danielle P. - |Recommended: YesIt's a good location but it gets noisy — Nice apartments but the walls and ceilings are way too thin. I can hear every footstep, and cough from the people living above and beside me. It gets very annoying.
response from property -Thank you for your rating and review, and if the noise level ever gets too loud, you can call the office number 404-525-7000 after hours and page out courtesy officer and they will respond to all parties and noise complaints.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Pencil Factory Flats", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Pencil Factory Flats", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose